Terms & Conditions

Last updated: 15/7/2026

1. Agreement to Terms

By accessing or using our Point of Sale (POS) software, mobile applications, and related services (collectively, the "Services"), you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, you do not have permission to access the Service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Retiva's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.

3. Service Availability and Data Syncing

We strive to ensure our cloud-based POS and offline sync features are available 24/7. However, we do not guarantee that the Services will be uninterrupted, error-free, or completely secure. You are responsible for maintaining offline backups if necessary.

4. Subscriptions and Payments

Some aspects of the Service are billed on a subscription basis ("Subscriptions"). You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the type of subscription plan you select.

5. Limitation of Liability

In no event shall Retiva, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

6. Contact Us

If you have any questions about these Terms, please contact us at legal@retiva.pos.